1. Free Ground Shipping in the USA
We are proud to offer Complimentary Standard Ground Shipping on all domestic orders of $99 or more within the contiguous United States. For orders under $99, a flat standard carrier fee of $12.00 is applied at checkout.
2. Dispatch & Fulfillment Timelines
Because our cookware is heavy and precision-finished, we inspect, oil, and package every piece with meticulous care in our Charleston foundry:
- Standard In-Stock Castings: Dispatched within 1–2 business days via FedEx Ground or UPS Heavy Freight. Transit time is typically 2–5 business days depending on location.
- Custom Engraved Heirloom Pieces: Hand-chiseled by our master engravers in 3–4 business days prior to dispatch.
- Expedited Priority Delivery: 2-Day Air shipping options are selectable at checkout.
3. Signature Protective Packaging
Cast iron is an enduring material, but corners and handles need proper cushioning during transit. We ship all cookware in 100% recyclable, heavy-ply fluted corrugated boxes with molded kraft pulp inserts and unbleached cotton storage bags.
4. Real-Time Tracking & Insurance
The moment your heirloom cookware departs our loading dock, an automated dispatch email containing your carrier tracking number (FedEx or UPS) will be sent to your email. All shipments are fully insured against loss or transit damage.
5. Shipping Rates & Summary Table
| Shipping Tier | Order Value | Transit Time | Cost |
|---|---|---|---|
| USA Standard Ground | $99.00 and above | 2–5 Business Days | FREE |
| USA Standard Ground | Under $99.00 | 2–5 Business Days | $12.00 |
| FedEx Express 2-Day | Any order amount | 2 Business Days | $28.00 |